Sep 24, 2025
•
5 min read
Peer pressure isn't always a bad thing. Sometimes it's exactly what you need.
Sep 17, 2025
SaaS metrics, baby: retention, revenue, and the one eval that tells you if it’ll scale.
Sep 9, 2025
Here’s how Anthropic’s Head of Education uses AI
Sep 3, 2025
4 min read
A CPO’s playbook for shipping AI that’s accurate, transparent, and sticky with customers.
Letter
Aug 27, 2025
3 min read
Not A Bot is back — and it’s evolving
Season 1
How Intercom is reinventing customer communication by making AI the core of its product — not a side feature.
Inside Zapier’s playbook for driving AI adoption across an 700-person team.
Turning brittle spreadsheets into an AI-powered ‘Iron Man suit’ for finance and decision-making.
Nov 22, 2024
12 min read
PLUS: AMD pushes for hardware-agnostic AI development
Nov 1, 2024
11 min read
PLUS: AI generates over 25% of Google’s new code
