Season 1

Why Intercom Bet the Company on AI — and How It Paid Off With $100M ARR

Aug 27, 2025

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3 min read

Why Intercom Bet the Company on AI — and How It Paid Off With $100M ARR

How Intercom is reinventing customer communication by making AI the core of its product — not a side feature.

Haroon Choudery

Scaling AI Across 700 Employees: Zapier’s Brandon Sammut on Driving Real Adoption

Aug 27, 2025

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3 min read

Scaling AI Across 700 Employees: Zapier’s Brandon Sammut on Driving Real Adoption

Inside Zapier’s playbook for driving AI adoption across an 700-person team.

Haroon Choudery

Building the “Iron Man Suit” for Finance: Siqi Chen on Rethinking Decisions with AI

Aug 27, 2025

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4 min read

Building the “Iron Man Suit” for Finance: Siqi Chen on Rethinking Decisions with AI

Turning brittle spreadsheets into an AI-powered ‘Iron Man suit’ for finance and decision-making.

Haroon Choudery